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TL;DR
Nextiva is a VoIP business phone system ($25.95-$40.95/user/month) that provides phone infrastructure and CRM tools. Sockly is an AI receptionist ($997/month flat) that answers every call for you 24/7. Nextiva requires staff to answer calls; Sockly replaces that staff with AI.
Nextiva is infrastructure. Your team still answers every call. Sockly handles all inbound calls autonomously with no staff required.
Nextiva costs $26-$41/user/month. A 10-person team costs $260-$410/month for phone service alone. Sockly is $997/month flat for unlimited calls with AI answering.
Nextiva + staff means salaries and time off. Sockly provides 24/7/365 coverage at a flat rate with no hiring.
Nextiva routes calls to your team — if they're busy, calls queue or go to voicemail. Sockly answers every call in under 1 second.
With Nextiva, your team manually books appointments. Sockly syncs appointments to your calendar in real time during the call.
| Feature | Sockly | Nextiva |
|---|---|---|
| What It Is | AI receptionist | VoIP phone system |
| Answers Calls Automatically | ✓ Yes | ✗ No |
| Pricing | $997/mo flat | $26-$41/user/mo |
| Staff Required | None | Yes |
| Response Time | Sub-1 second | Depends on team |
| Appointment Booking | Automated | Manual |
Get a free phone audit and see how Sockly compares to Nextiva + reception staff.
Or call our AI demo line
Talk to Sockly now