Done-for-you AI receptionist and front office
When your team can’t answer, Sockly keeps the customer moving.
Sockly answers in your business’s name, asks the right questions, books against your real availability, follows up, and gives your team the complete context—using your rules.
From first hello to finished work.
Customer experience
Visual walkthrough · no audio
Sample call
Brightwater Home Services
Ready · 00:00
Call captions
My AC is running, but it’s only blowing warm air. Is anyone available tonight?
Sockly front-office record
One conversation. Ready for action.
Alex Morgan · one customer record
- Intent
- Emergency HVAC repair
- System
- Running, not cooling
- Urgency
- Awaiting caller
- Location
- Awaiting caller
- Rule
- Awaiting caller
- Next action
- Awaiting caller
The highlighted field is the latest structure produced from the highlighted caption.
LanguageActionInteractive sample conversation—fictional business and caller, demonstrating the intended workflow.
The work after hello
Answering is only the first job.
The customer still needs to be understood, qualified, booked, confirmed, followed up, and handed to the right person. Sockly keeps that work—and the context behind it—together.
- 01Understand the request
- 02Qualify the need
- 03Book confirmed availability
- 04Confirm the next step
- 05Follow up
- 06Hand off the full context
A receptionist answers.
A front office acts—and remembers.
Everything your team receives after the conversation.
The call becomes a connected record—conversation, contact, appointment, payment evidence, outcome, and the next action still owed.
Alex Morgan · inbound phone
Atlanta, GA · 6:41 PM
Messy caller language becomes a clear next action while the conversation is still happening.
Customer conversation
My AC is running, but it’s only blowing warm air. Is anyone available tonight?
I can help with that. What ZIP code are you in, and when did the problem start?
30318. It started this afternoon. If tonight is full, tomorrow morning works.
What Sockly captured
Alex Morgan · one customer record
- Intent
- Emergency HVAC repair
- Urgency
- Same day
- System
- Running, not cooling
- Location
- Atlanta, 30318
- Rule
- After-hours emergency workflow
- Next action
- Check on-call availability
Interactive sample conversation—fictional business and caller, demonstrating the intended workflow.
Your rules stay in charge
Sockly knows what it can handle—and when to hand the work back.
You define the services, hours, intake questions, booking constraints, escalation contacts, and after-hours behavior. Sockly works inside those boundaries.
Calendar access
Books only against confirmed availability.
Business knowledge
Uses approved business information.
Urgent requests
Escalates only to configured contacts.
Failed actions
Never claims an action completed when it did not.
Human handoff
Preserves the caller’s context when a person needs to finish.
Use your numbers
What happens when a new customer cannot reach anyone?
Put your own call volume, missed-call share, booking rate, and booked-job value into the model.
Illustrative example—replace these values with your numbers.
Modeled monthly booked-work value
Based on these inputs, unanswered new-business calls represent approximately $3,120 in monthly booked-work opportunity.
Get my front-office auditModeled from your inputs. This is not revenue earned or guaranteed.
21%
The customer who cannot reach you may already be calling the next business.
21% immediately call another business after an unanswered call.
CallRail survey of 1,000 U.S. consumers, published September 2025. Vendor research. Read the survey
Installed for you
Keep your number. We install the front office behind it.
We map your hours, services, intake questions, booking rules, and escalation contacts; connect the required systems; configure the call path; and don’t call it active until a real inbound test proves the handoff.
- 01
We map the workflow
Your hours, services, intake questions, booking rules, and escalation boundaries become the operating plan.
- 02
We connect the systems
Your number, calendar, messaging, and approved payment path are connected to the same customer record.
- 03
We prove the handoff
A real inbound test must reach Sockly, follow the rules, and leave evidence before activation is complete.
Your activation plan identifies required access, the test path, and the written launch date before Sockly takes responsibility for live conversations.
Compare the coverage
Price the front office against the hours it can cover.
U.S. receptionist mean wage
~$19/ hour
$39,460 annually before employer costs, based on 2,080 full-time hours.
Sockly Growth annual
~$2.86/ covered hour
$24,970 annually across 8,736 configured coverage hours.
Sockly handles configured phone, text, intake, booking, follow-up, payment-request, and routing workflows. It does not replace in-person reception or every responsibility of an employee.
Source: U.S. Bureau of Labor Statistics, May 2025 OEWS. Coverage-hour comparison is arithmetic, not employee equivalence.
Pricing
Same complete front office. Choose your operating capacity.
Every plan includes answering, qualification, booking, follow-up, configured escalation, and connected customer context. Capacity and activation scope are the differences.
$0 setup
30-day money-back guarantee on every plan. Pay annually and get two months free.
One through 5 locations can activate self-serve. Larger setups include a 15-minute activation review.
Growth
$2,081/mo
Charged today after account verification. Your 30-day guarantee starts after provider-confirmed activation.
No automatic overages. We contact you before any plan or price changes.
Compare the offer in detailThe activation backstop
Activation must be proven before your 30 days begin.
You are charged at checkout. Your required inputs and provider access are disclosed up front, and the 30-day guarantee begins only after provider-confirmed activation.
Checkout
The selected plan is charged and the activation requirements are disclosed.
Account ready
The written activation deadline starts after the required customer access is complete.
Handoff proven
A provider-confirmed inbound test establishes the activation date.
Guarantee begins
If Sockly misses that deadline after your account is ready, the order defines a refund or written extension.
No account remains paid-but-inactive indefinitely. Activation timing, customer-caused delays, third-party costs, and remedies are defined in the written order and reviewed before purchase.
Founder-reviewed launch for the initial cohort.
Sockly is built and operated by Tacari Marshall in Atlanta. Founder review is reserved for the initial cohort and material workflow decisions—not routine configuration, which follows the documented activation and verification process.
Straight answers
Before Sockly joins your front office.
What does Sockly handle?
Configured phone, text, intake, booking, follow-up, payment-request, and routing workflows. Every plan includes the same complete front office; capacity and activation scope change by tier.
Do I replace my business number?
No. Your number stays yours. We configure the call path behind it and verify the handoff with a real inbound test before activation is marked complete.
Does this replace my front-desk team?
Sockly covers configured communication workflows. It does not perform in-person reception or every responsibility of an employee. Your team receives the context for work that still needs a person.
What happens when Sockly cannot finish a request?
It says what could not be confirmed, preserves the caller’s details, and routes the work to the contact or queue you configured. It does not invent a successful outcome.
Start with the handoff
Find the first place your front office drops the handoff.
Get an immediate coverage score for missed calls, after-hours inquiries, booking, and follow-up.
Get my front-office auditNo call placed No recording Immediate self-reported score