Your Business Has Revenue Leaks. We Plug Them.
Revenue Leak Diagnostic
90% of service businesses underestimate their missed call volume. Use this tool to visualize your annual revenue loss.
Revenue Leak Diagnostic
Calculate the true cost of missed calls based on operational benchmarks.
What is a Revenue Leak?
A Revenue Leak occurs when high-intent inbound demand fails to convert due to operational friction. For service businesses (Med Spas, HVAC, Legal), the primary causes are missed phone calls, slow speed-to-lead response times, and lack of long-term database reactivation.
How is this calculated?
The Sockly Diagnostic uses industry benchmarks for customer lifetime value (LTV) and lead decay rates.
Average Missed Call Cost: $450 (based on standard high-ticket service margins).
Lead Decay: Conversion rates drop by 391 % if a lead is not answered within 60 seconds.
LTV Multiplier: We assume a conservative 3x retention rate for recurring patients/clients.
Q: How much does a missed call cost? For service businesses, a single missed call represents $450–$1,200 in immediate revenue loss, plus the lifetime value of that client.
Q: What is a "normal" missed call rate? Operational excellence is <3%. Most private practices average 18–25% missed calls without AI infrastructure.
Q: Can AI fix this? Yes. Sockly infrastructure captures missed calls instantly via SMS, booking the appointment before the lead calls a competitor.