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Sockly is fully HIPAA compliant, providing the security and privacy healthcare organizations require. Encrypted calls, secure transcripts, audit logs, Business Associate Agreements, and complete compliance documentation. Serve patients with confidence.
Healthcare providers can trust Sockly with Protected Health Information (PHI). We're fully HIPAA compliant with comprehensive safeguards: end-to-end encrypted calls and storage, role-based access controls, complete audit logs of all PHI access, automatic data retention policies, secure API integrations, and Business Associate Agreements (BAA) for all customers. Our infrastructure is SOC 2 certified, undergoes regular third-party security audits, and maintains detailed compliance documentation. Staff training, incident response plans, and breach notification procedures are all built-in. Whether you're a small medical practice or large hospital system, we provide the security and compliance you need to protect patient information.
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Multi-doctor practice uses Sockly to handle patient calls containing PHI with full HIPAA compliance
Result:
Passed HIPAA audit with zero findings, reduced compliance workload by 80%
Therapy practice handles sensitive patient scheduling and inquiries with secure, compliant AI
Result:
Patients report feeling safer discussing sensitive topics, satisfaction scores increased 52%
Agency manages 500+ patient calls per day with full audit trail for compliance
Result:
Provided complete documentation for state audit in under 2 hours, zero violations
Yes. We maintain full HIPAA compliance with technical, physical, and administrative safeguards. We provide BAAs and compliance documentation.
Yes. We provide a BAA to all healthcare customers at no extra cost, establishing our role as a business associate under HIPAA.
All calls use end-to-end encryption. Stored data (transcripts, recordings) is encrypted at rest using AES-256. Encryption keys are managed securely.
Yes. Complete audit logs track every access to PHI, including who, when, and what was accessed. Logs are tamper-proof and exportable.
We have comprehensive incident response and breach notification procedures. We'll notify you immediately and provide documentation for your compliance reporting.
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