comparison

VoiceNation vs. ReceptionHQ

What changed with VoiceNation, and what each one costs at your call volume.

Updated · Sockly team, Atlanta

Hear it answer as your business: call 470-280-8910 and say your business name.

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Quick Answer

VoiceNation is now Moneypenny: voicenation.com redirects to Moneypenny's US site. At 100 calls a month, ReceptionHQ's message plan costs about $224 and Moneypenny's AI plan $199. Moneypenny's live receptionists are billed by the minute, from $165 for 50 minutes. Both take messages; neither price includes jobs booked on your calendar.

Moneypenny, a UK answering service, bought VoiceNation in 2020. Today voicenation.com and its pricing page redirect to moneypenny.com/us, so the VoiceNation prices still quoted around the web are out of date. We read both pricing pages on November 12, 2026.

What each one sells

Moneypenny (formerly VoiceNation in the US) sells two products: live receptionists billed by the minute (50 to 500 minutes a month, extra minutes $2.09 to $2.85), and AI Answering billed by the call (50 to 500 calls, extra calls $1.69 to $2.39) with escalation to a person. ReceptionHQ sells live receptionists in four plans: MessageExpress from $25 a month plus $1.99 per call, ReceptionistPlus with transfers from $40, and MyAssistant and MyDiary (scheduling) from $50, billed by the exact second.

The math at 100 and 250 calls a month

ReceptionHQ MessageExpress: $25 plus $1.99 a call is $224 at 100 calls and $522.50 at 250. Moneypenny AI Answering: $199 for the 100-call plan and $435 for 250. Moneypenny live receptionists, if your calls average 2 minutes: 200 minutes is the $422 plan, and 500 minutes is $985. Longer calls push the minute plans up fast.

Where ReceptionHQ wins

A few calls a week. At 20 calls a month, MessageExpress is about $64.80, less than any plan Moneypenny lists. It offers a 7-day free trial with no card, and its per-minute plans bill the exact seconds instead of rounding up.

Where Moneypenny wins

Choice and volume. One company sells both people and AI, the AI plans include handing a caller to a person, and its page lists bilingual answering, warm transfers and CRM integrations on every plan. At 250 calls a month its AI plan is cheaper than ReceptionHQ's per-call fees.

What neither price covers

Both are built to take a message or pass a call along. If what you lose is the booking, the job that goes to whoever calls back first, ask each one exactly what happens after the message: who books it, on which calendar, and how fast you hear about it.

Where Sockly fits

Sockly costs more than both at low volume. It answers in your business's name, books the appointment on your Google Calendar or Outlook and texts you the summary, and it is set up for you. $997 a month for up to 500 calls, $0 setup. Right now it's 2 months for $997, month two on us. You're live this week, you can cancel anytime, and there's a 30-day money-back window after activation.

Monthly cost at your call volume (November 12, 2026)

Plan20 calls100 calls250 calls
ReceptionHQ MessageExpress ($25 + $1.99/call)$64.80$224$522.50
Moneypenny AI Answering$99 (50-call plan)$199$435
Moneypenny live receptionists (2-minute calls)$165 (50 min)$422 (200 min)$985 (500 min)
Sockly (books on your calendar)$997$997$997 (up to 500 calls)

Prices read on November 12, 2026 from moneypenny.com/us/pricing (where voicenation.com/pricing now redirects), receptionhq.com/pricing and sockly.ai/pricing. The 2-minute average is our assumption for the minute plans; your own call length changes that row. Before taxes.

Frequently Asked Questions

Does VoiceNation still exist?

The service does, under the Moneypenny name. voicenation.com and voicenation.com/pricing redirect to moneypenny.com/us, and the US prices are on Moneypenny's pricing page.

Is ReceptionHQ cheaper than VoiceNation?

At low volume, yes: $25 a month plus $1.99 a call. Around 100 calls a month they cost about the same, and above that Moneypenny's AI plans are cheaper per call.

Do they answer 24/7?

Both pricing pages say 24/7. ReceptionHQ's FAQ lists after-hours answering on MessageExpress as available if required, and its free trial covers core business hours, so ask what your plan includes at night.

Which one books appointments?

ReceptionHQ's MyDiary plan handles bookings, from $50 a month plus minutes. Moneypenny lists appointment scheduling as a service. Ask either one which calendar it books into.

Call 470-280-8910 and say your business name. Compare what you hear with any answering service's demo.

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Published: November 12, 2026

Last Updated: November 12, 2026